All our products have a two-year-guarantee from the date of delivery, in accordance with legal provisions.
Faults due to carelessness, knocks, misuse or normal wear and tear are not included.
When the use of the guarantee is justifiable, the item will be repaired, replaced or there will be a discount or refund, in accordance with legal provisions.
The payment receipt will be essential to be able to make use of the guarantee.
To make guarantee effective, please contact us: firstname.lastname@example.org
You can return your order within seven (7) days upon delivery. Return shipping expenses are at your own expense.
Tarongina will not accept refunds of items that have been damaged by the user. Items cannot show any signs of having been used and have to be in their original packaging, except if there is a lack of compliance of the item with the periods and other legal conditions established in the RDL 1/2007.
We will issue your refund soon after receiving your return at our warehouse and checking its status. The purchase price will be reimbursed through the same method of payment used when placing the order. In any case, tarongina will accept returns of faulty/wrong items, and tarongina will be responsible for their return shipping expenses as long as the customer reports the situation within seven (7)days upon delivery.
To return the item, please send us an e-mail: email@example.com